Privacy Policy

At Fermeté, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Order Information: Details of products purchased, order history, and preferences.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our website.
  • Communication Data: Records of your interactions with our customer service team.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, inquiries, or feedback.
  • To improve our website, products, and services.
  • To send promotional offers, updates, and newsletters (with your consent).
  • To comply with legal obligations and protect against fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors who assist in payment processing, shipping, or website operations.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional communications.
  • Withdraw consent for data processing (where applicable).

To exercise these rights, contact us at info@fermete.pk.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated policy.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Effective Date: 13th March, 2025